• Overview
  • Required Skillsets
  • Course Objective
  • Training Course Details
  • Demo Lecture
  • Internship Program
  • Career after Internship
  • Transcription Tools
  • Marketing Yourself
  • Career Questions
  • Resources

Overview-Transcription Career and Course

Transcription is a simple profession with few requirements and plenty of benefits. Among the benefits of a transcription career are the ability to work from home along with flexible hours. These benefits however, make a career in transcription desirable, which means a transcription career can be competitive. In this kind of career, standing out from other transcribers is important to succeeding.

Through TCI, you can gain an upper hand over other transcribers by earning a formal transcription certification. You can also take part in an internship to gain valuable experience.

This course will train you on important transcription skills such as typing accuracy and speed. By developing these crucial skills, you’ll have a great advantage over other transcribers.

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Successful transcriptionists need to have the following skills:

  • Attentive listening
  • Quick at typing
  • Knowledge of punctuation
  • Patience
  • Responsibility
  • The ability to think critically
  • Comprehensive understanding of grammar and spelling intricacies

Most people think that all one needs to become a successful transcriptionist are good ears and fast fingers. You do need good ears, and your typing speed will improve, but you also have to be well rounded enough to know to transcribe “Bear Market”, not “Bare Market”. You must be able to recognize the difference between "here" and "hear". Lastly, you must be passionate about providing the highest level of quality and clarity possible to the client.

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Course Objective

The ultimate objective of the course is to make you an excellent transcriptionist. The skillsets developed will help you get a job with the best companies or start your own business. By the end of the course you will have acquired the following skills:

  • High understanding grammar, punctuation and sentence structure requirements for accurate transcription.
  • The ability to differentiate between homonyms like ‘bear’ and ‘bare’ by paying attention to details.
  • How to transcribe multi-speaker documents.
  • How to handle unique accents.
  • How to make judgment calls when recordings are not clear.
  • Become an expert in Microsoft Word.
  • Learn the formatting requirements of top transcription companies.
  • Understand privacy guidelines for confidentiality.

Through practice you will become a better listener, learn how to manage your time better and acquire self-discipline.

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Training Course Details

Our program includes eleven general transcription lessons. In order to become a top-notch transcriptionist you must be able to pass a quiz at the end of each lesson

Below is the list of lessons and what you will learn:

  • Transcription Tips – This lesson includes an overview of transcription; what is transcription, different types of transcription, and career opportunities in the transcription field. In this lesson, we also go over equipment needed for doing transcription work, and tips that will help you when transcribing. The lesson also explains the importance of accuracy, formatting, and other important factors involving transcription.
  • Speech - The information contained in this lesson is a basic guide to the parts of speech and how they function within the English language. There are thousands of words that comprise the English language. All of these words are categorized into eight classifications as nouns, pronouns, adjectives, verbs, adverbs, prepositions, conjunctions, and interjections. English grammar is a set of rules that are established to organize and communicate speech into sentences, phrases, and clauses.
  • Punctuation – Punctuation can be a difficult thing to keep up on because it seems like the rules change as often as fads go in and out of style. However, you will learn about foundational rules that will always be in place, and that will make your writing more professional, readable, and clear.
  • Interruptive Dialogue – A lot of audio clips have multiple speakers that interrupt each other; it can be difficult to transcribe these types of files accurately. This lesson will provide tips and rules on transcribing interruptive dialogue.
  • Sentence Structure – The English language contains many common sentence types that state or imply something about a subject or ask a question. This lesson will help you recognize basic sentence types, which will increase your knowledge of English, and help you transcribe more accurately.
  • Proofreading – Proofreading is an important skill for any qualified transcriber. Although many companies have QA departments, you should never turn in transcripts that are not proofread first. You may not want to read through a document that you just typed up, but this lesson will help you make proofreading easy and efficient.
  • Keyboard Skills – Keyboarding, contrary to popular belief, is not all about typing speed! In order to become a great keyboarder, you need to be familiar with all sides of your keyboard, top, right, left, and bottom. By becoming familiar with the tools that your keyboard offers, not only will you increase your typing speed, but you will also discover some faster ways to do things in your programs and documents.
  • Regional Accents – This lesson will give you tips on how to transcribe heavily accented audio, so that your transcripts can have the highest accuracy possible.
  • Microsoft Word – The MS Word lesson is a very detailed tutorial on the program. Most, if not all, transcription companies require you to transcribe your documents into Microsoft Word format, so it is very important to be familiar with the tools of the program. After completing this lesson you will start working with MS Word like an expert!
  • Time Management - A very important part of being a great transcriptionist is being able to meet strict deadlines. You may end up working for several transcription companies as an independent contractor, and may find yourself juggling several projects along with your household commitments. Working from home makes it even harder to keep deadlines. This lesson gives many tips that will help you organize and maximize your income when working for transcription companies on several projects.
  • Privacy– Privacy consists of a set of rules that most transcription companies must follow pertaining to confidentiality and privacy of the person and company whose recording is getting transcribed. Confidentiality is one of the most important aspects of transcription. Many clients are submitting highly confidential materials and this lesson will specify the rules for being Privacy compliant.

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Demo Lecture

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Internship Program

To gain hands-on experience and to put your newly acquired skillsets to use we recommend that you sign up for the internship program.

Here is how the process works:

  1. You will opt-in for the internship after completing your certification program.
  2. You will sign up as an independent contractor with the transcription company providing you an internship.
  3. The transcription company will then send you the paperwork needed to become an independent contractor.
  4. You will commit to transcribing five hours of recording at no cost to the transcription company.
  5. You will ONLY accept projects where you can meet accuracy requirements by the deadline.
  6. You will transcribe the recording on time and send the transcripts to the company.

Note: Just like most of the internship program, the Transcription Company does not guarantee any work after the internship is done. However, your chance of getting regular work is high assuming that you do a good job.

Text by Transcription Companies:

Transcription Companies provide real work to certified transcriptionists at no cost to them. The only requirement is to guide the transcriptionist and provide a letter detailing job performance, and reference, if needed. The transcription company is NOT guaranteeing any work after the completion of internship. They will:

  1. Agree to provide work to the certified transcriptionists during the internship..
  2. Send all relevant paperwork to hire the transcriptionists as an independent contractor.
  3. Will provide a letter on completion after five hours of transcription is completed. Rate the certified transcriptionist in the letter based on the performance.
  4. Provide references for the certified transcriptionist, if requested.
  5. Consider transcriptionists for ongoing work if their transcripts meet the company’s standards.

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Career Options After the Internship

After the internship, you might be offered a job at the company you intern with or there are several other options:

  • Become an independent contractor transcriptionist for end users – businesses, research companies, etc.
  • Work for brick & mortar transcription companies
  • Work from home for online transcription companies worldwide
  • Become a virtual-transcriptionist for users worldwide
  • Start a transcription business

Become an Independent Contractor Transcriptionist

Many clients want to hire transcriptionists as independent contractors (IC), and pay by performance. It could be a work from home scenario or at a client’s location.

Transcriptionists will need to demonstrate their qualification and experience in order to get hired as an IC transcriptionist. A profile highlighting experience on professional networking websites like linkedin.com, in social media sites like facebook.com, and on transcription oriented websites like TranscriptionVendors.com should be done by every transcriptionist who want to work from home. A certification from the Transcription Certification Institute will help build credibility as a qualified General Transcriptionist.

Work for Brick & Mortar Transcription Companies

There are brick and mortar transcription companies looking for general transcriptionists. There are directories of transcriptionists available on the web that may help identify any transcription company in the area of transcriptionist choice. A completed profile, certification of typing speed and accuracy, and certification as a General Transcriptionist from TCI will help you compete with other candidates. A job that pays an hourly wage will be available based on your typing speed and accuracy. Free typing practice is available at www.typingweb.com. These companies usually test for speed and accuracy before hiring.

Work for Online Transcription Companies Worldwide

A new transcriptionist may have a better shot at finding transcription work as an IC transcriptionist at an online transcription company. These are typically work-from-home jobs, where companies pay by performance. The main things that count here is accuracy and a timely delivery. Most successful online transcription companies are always looking for qualified transcriptionists. An online profile at websites like: linkedin.com, facebook.com etc. could be helpful when applying for an IC transcriptionist position at online transcription companies. Transcriptionists will typically need to take their test and pass it in order to get work from online transcription companies.

Become a Virtual Transcriptionist for Clients Worldwide

A good portion of transcription customers prefer to work with one transcriptionist, instead of dealing with a company, so that the transcriptionist gets used to their style and special requirements. Chances of getting a Virtual Transcriptionist job will increase dramatically if a transcriptionist can also provide Virtual Assistant services to their client.

Start your own Transcription Business

The following is required to start a transcription service business:

  • A Website
  • Marketing & Web marketing
  • Local direct marketing by mail and phone
  • Execution of work

Starting your own transcription business requires juggling several tasks at a time. It requires a business plan, a website, internet and offline marketing, actual execution of work, and perhaps a need to hire qualified transcriptionists depending on how much you want your business to grow.

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Transcription Tools

  • Specialty hardware and software.
  • A computer with a printer.
  • A comfortable space for working.
  • Speakers or high quality headphones. We suggest headphones as it does not disturb other people.
  • Microsoft Word and Microsoft Excel software.
  • MS Outlook is desired for communication with client and for setting alerts about the impending deadlines of projects.
  • Windows Media Player or similar software is needed to play the recordings for transcription. This is usually available at no cost.
  • High Speed Internet Access to upload and download files.

Transcribing Equipment

  • Foot pedal to control speed, reverse, and fast forward digital recordings.
  • Headphones

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Marketing Yourself

Whether you are working from home as a general transcriptionist, or running a full-service transcription business, below are some marketing activities that will help bring more customers:

  • Start with aggressive rates and offer 100% satisfaction or money back guarantees.
  • Advertise transcription services on Google, Yahoo, and Bing. Local level advertising can be inexpensive and could cost as little as $100 a month or even less for certain areas.
  • List the business on local business section of Google, Yahoo, and Bing.
  • List the services on craigslist.org.
  • Create a professional profile on social media sites like linkedin.com, facebook.com or transcriptionvendors.com
  • Send direct mail to the target customers.
  • Register with freelance services like elance.com, guru.com, etc. and bid for jobs posted on those sites.
  • Ask existing clients for referrals.

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Resources

  1. Free typing training – www.typingweb.com
  2. Typing accuracy and speed certification – www.typingweb.com
  3. Online transcription training & certification – www.transcriptioncertificationinstitute.org
  4. Transcribing equipment – StartStop.com
  5. Website design and marketing solutions – www.gmrwebteam.com
  6. Online transcription services platform – www.TranscriptionCertificationInstitute.org
  7. Low cost business registration – www.legalzoom.com
  8. Employee identification number online –
    http://www.irs.gov/businesses/small/article/0,,id=102767,00.html
  9. Free posting of your service – www.craigslist.org
  10. Freelance transcriptionist sites for listed project leads (you may need to pay for the leads at some sites):
    1. www.elance.com
    2. www.guru.com
    3. www.ifreelance.com
    4. www.shelancers.com
    5. www.quotecatcher.com
    6. www.quote-it.com
    7. www.vendorseek.com
    8. www.buyerzone.com
    9. www.craigslist.org
  11. Marketing Resources
    1. www.gmrwebteam.com – website design, maintenance and marketing
    2. www.onlinebizhq.org – coaching for new entrepreneurs and small businesses
    3. www.transcriptionvendors.com – matchmaking website for transcriptionists and clients
    4. www.gmrhq.com – marketing strategy and business consulting for small and start up businesses
  12. Free FTP for large file transfer (for transcriptionists not using Transcription Certification Institute platform) – www.yousendit.com
  13. Social Media Websites for creating profiles:
    1. www.facebook.com
    2. www.linkedin.com
    3. www.ling.com
    4. www.myspace.com
    5. www.transcriptionvendors.com – focused on transcriptionists and transcription companies. Requires annual registration fee.
  14. How to find transcription companies to apply for employment as Independent Contractor?
    1. Go to www.google.com
    2. Type “transcription services” on the search bar
    3. You will find number of transcription companies in the organic and sponsored sections.
    4. Apply at the companies coming on the organic search first because they are typically more established transcription companies.
    5. Once you have exhausted companies on the organic search, apply to the companies listed on the sponsored search section.

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